By accessing this website, you confirm to have understood and agreed to both this policy and our Terms and Conditions.
Maidenhead Aquatics Limited is the Data Controller responsible for, and committed to, protecting your privacy online when using this website (fishkeeperplus.co.uk) in compliance with the General Data Protection Regulation and Data Protection Act 2018.
We only collect, keep, use or share information that we need for genuine business purposes, when you’ve explicitly consented us to do so, or when we’re legally obliged to. The information we collect from you on this website includes the following:
How do we use your information?
Data regulations mean that we are allowed to use and share your personal information only where we have specific and proper reason to do so. As such, we use your information in a number of different ways:
How do we protect your personal data?
We know how much data security matters to our customers and as such we will treat your data with the utmost care and take all appropriate steps to protect it.
How long do we keep your personal data for?
We will hold on to your information for as long as it is needed to be able to provide our services to you or in the case of any contact you may have with our customer services team for as long as is necessary to provide support related reporting and trend analysis only.
Any communications with us via our contact forms or email addresses are kept for no more than 90 days.
Who do we share your personal data with?
Maidenhead Aquatics works with a number of trusted partners who support our business. All partners are subject to thorough security checks and will only hold the minimum amount of personal information needed to fulfil the orders you place or provide a service on our behalf.
These organisations are subject to the following to keep your data safe and protect your privacy:
We do not and will never share your personal data with third party companies for the purposes of them marketing their products and services to you.
What are your rights over your personal data?
You have a number of rights relating to the use of your personal information on fishkeeperplus.co.uk:
You can find out more about these rights at www.ico.org.uk.
Links to other websites:
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
Use of Children’s Data:
Changes to this policy:
Nikki Dance – Data Protection Officer
PO Box 619